Privacy Policy for Utilities Training Limited

Last Updated: 17th February 2024

  1. Introduction

Thank you for choosing Utilities Training for your training needs. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website.

  1. Information We Collect

We may collect personal information, including but not limited to:

  • Contact details (name, email address, phone number, date of birth, national insurance number, proof of ID)
  • Shipping and billing address
  • Payment information
  • Purchase history
  • User preferences and account settings
  • Device information (IP address, browser type, etc.)
  1. How We Use Your Information

We use your personal information for the following purposes:

  • Processing and fulfilling your orders
  • Communicating with you about your orders, promotions, and updates
  • Complying with legal requirements
  • Registering you with an awarding organisation
  • Certification of your qualification with an awarding organisation
  1. Data Security

We employ industry-standard security measures to protect your data. This includes encryption, secure browsing, and regular security audits. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

  1. Sharing Your Information

We do not sell or rent your personal information to third parties. Your data may be shared with trusted service providers such as awarding organisations as required to provide you with certification for any completed course or qualification.. These partners are obligated to keep your information confidential.

  1. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect certain functionalities of the website.

  1. Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Object to the processing of your data (this may impact on our ability to provide you with certification)
  • Withdraw your consent for marketing communications

To exercise these rights, please contact us using the information provided in the “Contact Us” section of this website..

  1. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy. Any changes will be posted on our website with the revised effective date. We encourage you to review this policy periodically.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]

By using our website, you agree to the terms outlined in this Privacy Policy.

Thank you for trusting Utilities Training. We look forward to seeing you for training soon.